Shipping
How can I track my order?
You can track your order by clicking the tracking link in your shipping confirmation . Once your order ships, you’ll receive an with a tracking number and a link to follow your package in real time.
Do you ship internationally?
We currently offer international shipping for Batting Gloves and Arm Sleeves to all countries, and for Fielding Gloves to select locations, including Canada, Australia, Japan, China, the UK, New Zealand, and Mexico.
Returns & Warranty
Our Warranty
Our gloves aren’t indestructible — but we’ve got your back. Premium Cabretta leather is built to perform, and like any natural material, it’ll show some wear with use. We stand behind every product we make, which is why all Jax gear comes with a 120-day warranty from the date of delivery covering any manufacturing defects, and even beyond that, we’ll do our best to make things right. If you run into an issue, us at
with photos and your order number or proof of purchase.
We Do Not Cover
Rips from wearing gloves while running the bases
General neglect or improper care
Blisters (a common result of friction — not a product defect)
Flaking (normal wear of the topical spray, not leather damage)
Do you offer Returns/Exchanges?
Yes — we’ve got you covered. We accept returns and exchanges within 30 days as long as the item hasn’t been used.